About Us

Commitment to client success

For over 15 years, Dataworks Consulting has empowered small and medium businesses throughout the Pacific Northwest with exceptional managed IT services and support. Our approach is rooted in a singular goal: to help our clients do what they do better. With our team of dedicated professionals, we deliver superior service and support, bringing our clients peace of mind.

Nearly 150 years of industry experience

To provide our clients with cutting-edge technology solutions, we have built a team of professionals who bring an unparalleled breadth and depth of expertise. In addition to a broad range of relevant technology certifications, each member of our team brings their own extensive, unique industry experience.

At Dataworks, we don’t believe in one-size-fits-all IT solutions. That’s why our team is comprised of individuals who come from diverse backgrounds and skillsets, so we can best support our clients’ unique challenges. With nearly 150 years of combined experience, our team includes technology experts from a variety of industry backgrounds so we can provide exceptional services across multiple industries including:

Personalized customer support

Dataworks is proud to serve the Newcastle and greater Seattle area. As a vested member of our local community, we are committed to providing our clients with a full-service approach to IT. In fact, many of our clients discovered our services because they were sick of dealing with “fix-it” IT shops that didn’t address core technology deficiencies and support technicians who treated them like a nameless number on the other end of the phone.

At Dataworks, we do things differently. We believe that the success of your business is based on meaningful relationships with technology experts who serve as strategic business partners and an extension of your own staff! The foundation of our successful partnerships is trust, communication, and respect. We take the time to learn about your needs, challenges, and goals, and then we create solutions that will work to advance your objectives.

We explain the intricacies of your IT plan in plain, understandable terms and offer proactive recommendations to give you a competitive edge. In client relationships and within our team, we encourage individuals to share their insights, ask questions and make suggestions that enable us to develop personalized strategies that help advance your business objectives.


To empower small and midsize businesses by leveraging technology to exceed their business goals.


We take the hassle out of technology to help small businesses focus on what they do best by offering knowledge and expertise and developing the right team to cultivate a mindset of success.


Propel your business forward with Dataworks

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Leadership Team

Caroline Smith, Founder/CEO

The visionary behind Dataworks Consulting, Caroline Smith, has a combined background in business and technology and has been the owner of Dataworks since its inception in 2002. Following a reorganization in 2013, she stepped into the CEO role with bold ideas and strategic insights that have been central to Dataworks’ success. By fostering a team that reveres diversity and inclusion, she’s created a customer-first environment where all ideas are welcome, reshaping Dataworks to adeptly evolve with the needs of Seattle’s small and mid-sized businesses.

A Microsoft Certified Professional, Caroline holds a Bachelor of Business Administration in Computer Science. In addition to being a roll-up-the-sleeves, hands-on CEO at Dataworks, Caroline is a community leader and speaker, hosting events on business and technology topics critical to protecting and fostering growth in small and mid-sized businesses.

When she’s not forging big ideas in the fires of Dataworks, Caroline is heavily involved with her local chapter of the Girl Scouts and spending shuttling her two daughters to competitive swimming or taking in the great outdoors of the beautiful Pacific Northwest with her daughters and her faithful Goldendoodle, Arlo.